Frequently Asked Questions
General Questions
01. What is included in my booking?
For £35 per person each patron gets approximately 5 personalised cocktails made by our expert mixologists, using the alcohol you bring in with you. General booking lasts for 2 hours strictly.
All mixers, bitters, syrups and other ingredients that would help our mixologists to craft unique delicious cocktails are supplied by BYOC so you do not need to worry about that at all.
02. Do we need to book online?
Bookings are essential especially for Thursday, Friday and Saturday.
We do accept walk-ins subject to availability on the night. Please book online on our website, via email or give us a call.
03. How much does entry cost?
The standard fee is £35 per person for a 2 hour reservation. We require full payment in advance at the time the booking is placed.
04. How long do we get the table for?
All bookings last 2 hours from the time of the reservation, additional hour can be added at £15 per person subject to availability, please ask your bartender/host during your visit to get more information.
05. How many cocktails do we get in 2 hours?
Our bartenders guarantee 5 rounds of drinks within the 2 hours slot. Each round is made of one type of drink for all guests within the group.
06. What do I need to bring with me?
You just need to bring your favourite booze and leave all the rest on our Mixologists! We recommend to bring about half a bottle of spirit (350ml) per person. Only new sealed bottles are permitted.
07. Do you offer any food?
We do not offer any food, but we might have snacks available to buy at the bar.
08. Can I bring my own food?
Unfortunately, you cannot bring your food with you or order delivery to the bar. We advise you to have some food before visiting BYOC.
09. What is the maximum capacity of the venues?
Camden can host up to 60 people (seated) . City can host larger events up to 100 people (seated and standing).
10. Can you accommodate large bookings of 20+ people?
We do usually have large groups bookings, however we suggest to book at least two weeks in advance. If the group is up to 22-23 people we can comfortably accommodate them on one large table. However, the larger groups would be required to be seated at two tables located close to each other.
11. Do you do private hires?
Yes, please contact us via email to get more information.
12. Do you have a dress code?
Dress code is smart casual. Should you wish to have a fancy dress, it should comply with the prohibition theme of the venue.
Payments & Cancellations
01. Why do you need my card details to make a reservation?
We kindly require the full payment to be made on the time of the booking. No other fees are payable at the venue.
02. Can I change the date of my booking?
You can only reschedule your booking no later than 72 hours prior the date of your booking. In all other cases enquiries to reschedule booking will be treated as cancellations and we will reserve the right not the refund and can offer to create new booking for you.
03. Can I change the number of people in my booking?
You can increase the number of guests upon availability. You should do so by sending us email enquiry or make a phone call. If you need to decrease number of guests, you can do so without a charge according to our cancellation policy not less than 3 or 7 days before the booking date regarding of group size. The decrease in amount of guests within non-cancellation period is considered as cancellation per person or no-show and deposit per person decreased will be charged.
04. Is it normal not to get a confirmation email after making a booking?
No, you should always receive a Confirmation Email promptly upon completion of your reservation with your card details. Please check your Junk/Spam folder or send us email at reservations@byoc.co.uk if you cannot find it. Please do not create another booking if you think that it did not go through, but contact us straightaway.
Alcohol & Drinks
01. Do I need to bring alcohol?
Yes, we do not have alcohol in the premises to serve you so it is important to bring your own alcohol. we can serve non=-alcoholic drinks for 2 hours should you not bring any liquor with you.
02. How much alcohol should I bring?
We recommend to bring about half a bottle of spirit (350ml) per person. We suggest that you bring base spirits such as vodka, gin, rum, tequila or whisky etc. For large groups we suggest to bring different types of alcohol to create a variety of cocktail options. If you would like to bring liqueurs try to bring them in miniature form, because they are generally highly sugared, flavoured and low in alcohol. As we provide an array of tasty syrups already, liqueurs rarely see much use.
03. What if I don't drink alcohol?
The entrance fee would be the same as there is no alcohol sold in the premises. The fee includes the unique experience to immerse yourself in Prohibition era and spend a magnificent evening being served by a dedicated Mixologist. The guest who do not drink alcohol can still enjoy Mocktails/Non-alcoholic cocktail made with our natural ingredients and juices.
04. How many cocktails do I get in 2 hours?
Our bartenders guarantee 5 rounds of drinks within the 2 hours slot. Each round is made of one type of drink for all guests within the group.
05. What is a closed bottle policy?
A closed bottle policy means we will not accept any bottles that have been previously opened or decanted in to other bottles. This is for quality and safety reasons, please ensure you only bring unopened bottles to our venue.
06. Can we take the alcohol that is left over?
Yes, the alcohol remains in your belonging and you can take it with you at the end of your booking.
Gift Vouchers
01. How do I make a booking with a gift voucher?
Please choose “Voucher” out of the selection of booking types and leave your booking number (i.e. GVAAB*****) in the Special Request Field.
02. Can I add more people to my voucher booking and pay for them?
Yes, please send us an email with all your details and we will assist you with your request.
03. Can I get a refund for gift voucher?
Gift Vouchers are non-refundable and cannot be exchanged for money,
04. When does my gift voucher expire?
Gift Vouchers are valid until the date indicated on your voucher. Please note, that Gift Vouchers are only valid if the date of your visit (not the date of the booking placed) falls within the expiration period indicated on it.
05. Can I use my gift voucher after it expires?
No, you can only use it until the date stated on it.
